Per user / Per Year
Enhance task collaboration and ensure efficient task execution, empowering your team to achieve peak performance.
Per user / Per Year
Super chase your sales pipeline with advanced lead nurture and management. Stay focused on your sales funnel.
Per user / Per Year
Transform leads and inquiries into loyal customers by effectively managing your product and service offerings with Abisol CRM’s powerful Sales Module.
Per user / Per Year
Revolutionize your customer support experience by implementing the Customer Service Module, designed to eliminate miscommunications, reduce delays, and resolve issues effectively.
Per user / Per month
Enhance task collaboration and ensure efficient task execution, empowering your team to achieve peak performance.
Per user / Per month
Super chase your sales pipeline with advanced lead nurture and management. Stay focused on your sales funnel.
Per user / Per month
Transform leads and inquiries into loyal customers by effectively managing your product and service offerings with Abisol CRM’s powerful Sales Module.
Per user / Per month
Revolutionize your customer support experience by implementing the Customer Service Module, designed to eliminate miscommunications, reduce delays, and resolve issues effectively.
Features | Abisol CRM Workload | Abisol CRM Marketing | Abisol CRM Sales | Abisol CRM Customer Service |
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Productivity & Analytics | ||||
Tasks management | Cold Leads management (call centres) | Quick Inquiry Capture | Service Request Assignment and Routing | |
Tasks Calendar | Open Leads (per company) | Quote to Order Conversion | Service Request Scoring | |
Overdue Tasks list | Lead Assignment and Routing | Inquiry pipeline | Customizable service request pipelines | |
Daily To Dos list | Lead Scoring | Lead and Inquiry integration | Service Request Inbox | |
Analytics dashboard | Customizable Leads pipelines | Quote Revisions | Service Request activities management | |
What'sUp Wall | Leads Inbox | Sales Orders | Service Request queues | |
Kanban dashboards | Lead activities management | Duties and import taxes | Service Request segmentation | |
Watch list management | Lead revenue reports | Trading currencies management | ||
Calendar Views | Leads segmentation | Trading currencies conversation rates management | ||
To Do List | Campaign reporting | Inquiries in the desired trading currency | ||
Unlimited notes | Leads Pipeline Management | Inquiry Assignment and Routing | ||
Unlimited file attachments | Lead Appointments | Inquiry Scoring | ||
Track task due date | Cold to warm lead conversion | Customizable Inquiry pipelines | ||
Daily, weekly & monthly calendar view | Active/Inactive Leads | Inquiry Inbox | ||
Drag and drop task on calendar | Active/Inactive Campaigns | Inquiry activities management | ||
Advanced lookup feature for task creation | Lead to contact conversion | Inquiry revenue reports | ||
Add & remove to watch list | Lead to business conversion | Inquiry segmentation | ||
Team status report | Inquiry Pipeline Management | |||
Global visiblity of task activities and notes | Quote Share | |||
Inquiry Insights | ||||
Customisable Sales Process | ||||
Universal workload | ||||
Workload Management | ||||
Marketing Campaigns Management | ||||
Leads management | ||||
Business (Companies) management | ||||
Contact management | ||||
Inquiry management | ||||
Quotation Management | ||||
Products catalogue | ||||
Services catalogue | ||||
Price Lists | ||||
Product configurations | ||||
CPQ | ||||
Inventory Management | ||||
Orders Management | ||||
Invoices | ||||
Online store | ||||
Unlimited products | ||||
Unlimited contacts Add unlimited contacts to your Abisol account. | ||||
Transaction fees | ||||
Selling units management for cash orders | ||||
Purchase Orders | ||||
Service Request management | ||||
Records in List Views | ||||
Analytical Board Views | ||||
Custom branding | ||||
Standard Reporting Dashboards | ||||
Advanced Pipeline Management | ||||
Lookup Filter | ||||
Tasks & activities | ||||
Multiple Kanban Board Views | ||||
Real-time sync across all devices | ||||
Mobile friendly app | ||||
Status updates | ||||
Swith between User Kanban Boards | ||||
Business Card View | ||||
Meeting scheduling | ||||
Add Task, Add Meeting, Schedule Call, and Create Record | ||||
Task Management, Activity Feed | ||||
Orders reporting | ||||
Invoice Share | ||||
Abisol CRM Configuration | ||||
Abisol CRM Configuration | Task source configuration | Business type configuration | Inquiry status configuration | Service Request lifecycle configuration |
Task classification configuration | Marketing data source configuration | Inquiry products configuration | Service rates configuration | |
Task status configuration | Business industry configuration | Inquiry engagement status configuration | Service Request type configuration | |
Task assignment to team member | Lead source configuration | Inquiry qualification steps configuration | ||
Task status kanban board configuration | Lead category configuration | Inquiry conversion steps configuration | ||
Task priority kanban board configuration | Lead lifecycle configuration | Next follow up date configuration | ||
Task classification kanban board configuration | Lead response configuration | Estimated delivery date configuration | ||
Task source kanban board configuration | Quotation format configuration | |||
Payment methods configuration | ||||
Shipping methods configuration | ||||
Payment terms configuration | ||||
Trading currencies configuration | ||||
Admin Tools for configuration management | ||||
Area of business interest Configuration | ||||
Priority configuration | ||||
Probability configuration | ||||
Price lists configuration | ||||
3rd Party Integrations | ||||
3rd Party Integrations | Google Calendar Synchronization (For Google Users) | Web-to-Inquiry Capture | Web-to-SR Capture | |
Google Tasks Synchronization (For Google Users) | Social-to-SR Capture | |||
Zapier Integration | ||||
App Marketplace integrations | ||||
Mobile optimization | ||||
Stripe payment processing | ||||
Omni-channel marketing automation | ||||
Web-to-Records Capture | ||||
Social-to-Records Capture | ||||
Automation | ||||
Automation | Auto email trigger on task assignment | Auto email trigger on Lead assignment | Auto email trigger on Inquiry assignment | Auto email trigger on Service Request assignment |
Auto email trigger on note creation | ||||
Auto email trigger on file upload | ||||
Multi-select and bulk actions | ||||
Customization & New Modules | ||||
Task Management Portals | Marketing Portals | Sales Inquiry Portals | Customer Support Portals | |
Custom Apps | Custom Apps | Custom Apps | Custom Apps | |
Users Management | ||||
User management | ||||
Personal user settings | ||||
User time zone settings | ||||
Administration | ||||
User management | ||||
Permission sets | ||||
Assign to Record Owner | ||||
Assign to Record Assignee | ||||
Restricted Delete | ||||
Email Integration (POP3/Gmail API) | ||||
Personal Settings | ||||
Company Logo and Theme | ||||
Business flows configuration | ||||
API access management | ||||
Data Storage management | ||||
Self-Service licences management | ||||
Hosting and administration | ||||
Free SSL certificate Get a free site security certificate to encrypt your online store's content and publish it securely. | ||||
Abisol (Automated) Email Create emails from scratch or from templates, send campaigns, automate emails, and report on results. | ||||
Email reply tracking | ||||
Email Integration with Gmail | ||||
Mass Email | ||||
Custom Email Templates | ||||
1-to-1 email | ||||
Notification Emails | ||||
Data Administration | ||||
CSV Data export | ||||
Data deletion | ||||
World-class data storage | ||||
File Storage (for Org.) | ||||
Export Module Data | ||||
Security Management | ||||
256-bit encryption at rest and in transit | ||||
Cross-regional data backups | ||||
People and organization management | ||||
Permission sets | ||||
User access | ||||
International | ||||
Operate in 100+ currencies/countries | ||||
Sell in multiple currencies | ||||
APIs Access | ||||
Service accounts | ||||
Web Services API | ||||
API Access | ||||
API rate limits apply | ||||
Developer Support | ||||
Sandbox Environment | ||||
Developer guide | ||||
Collaborator accounts Give 3rd party designers, developers, and marketing experts limited access to your store. (Does not count toward staff account limits.) | ||||
ABISOL CRM Support | ||||
Email support | ||||
Onboarding Support | ||||
User Training | ||||
App integration support | ||||
Migration Services | ||||
Theme development services | ||||
Mobile App development services | ||||
New module development services | ||||
New portal development services | ||||
Priority support services | ||||
Dedicated account manager |
Per user / Per Year
Per user / Per Year
Per user / Per month
Per user / Per month
Features | Abisol CRM Social Contact | Abisol CRM Ecommerce | Abisol CRM Startups |
---|---|---|---|
Productivity & Analytics | |||
Customer Support | Tax Platform Calculate accurate taxes on every order based on the most up-to-date tax rules. | Prebuilt integrations with WhatsApp, Instagram, and Facebook | |
Prebuilt integrations with WhatsApp, Instagram, and Facebook | In-person selling | Packages Management (This is the monetization heart for your Start-Up business. Configure monitory percentages against the orders that you receive and process. Plus Ads duration and rates are also been setup in this area. |
|
Live chat | Built-In Customer Journey (From Social connect to Payment Collection) | Ads Management (Abisol CRM offers an in-built Ads management feature for multi-Apps Start-Up business model to let your vendors to place In-App ads. Build an echo system of vendors reaching directly to the end customers using your Start-Up App/s. Ads monetization, placement, approval, rejection and duration of Ad features are built inside the echo-system of Abisol CRM Start-Up module) |
|
Conversational Routes | Products Bill of Material | Loyalty Management (Loyalty points earn & burn feature built inside the DNA of Abisol CRM. Set the earn & burn ratios of loyalty points for your business orders. Commercial value of loyalty points are calculated out of the box. Coins to Cash feature is available for you to reward your customer base) |
|
Social Messages | Headless commerce | Global Product Categories (Define main and sub categories for products and services as per the need of your Start-Up. Associate commercial plans with each business category. Create association between main and sub product categories. Define product/service groups that would be suitable for your Stat-Up) |
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Agent availability options | Organization settings Manage administrative tasks like staff and billing across multiple Abisol CRM stores. | Orders Panel (Global orders management dashboard for your business/brand, Integrated SMS triggers, Integrated Orders lifecycle management, Orders management across multiple countries, Single Order details view, Over-ride order management for a single vendor, ready for global orders visibility for a contact centre, Auto refresh to keep tap of the latest set of global orders) |
|
Quick access to ALL records | Orders Lifecycle Dashboards | Tenants Management (Active & Inactive tenants list. Tenant summary board, Tenant Ad management, Subscriptions view, Tenant & business category association, Tenant configuration) |
|
Agents management | Orders revenue reports | Reseller Management (Parent and Child reseller registration and commercial terms setup. Visibility of reseller specific tenants/clients) |
|
Case Management | Orders segmentation | Analytical Board Views | |
Integrated reporting and performance analytics | Orders Card View | Multi-Apps platform | |
Orders Pipeline Management | Custom Reports | ||
Orders Insights | Abisol CRM stores: ready for both cash based and cashless economies | ||
Customisable Order Process | Nearby contact location | ||
E-commerce Portal | |||
Additional staff accounts Let staff help you run your store and control who has permission to access info—from product pages to customer data. | |||
Abisol CRM stores: ready for both cash based and cashless economies | |||
Universal workload | |||
Workload Management | |||
Marketing Campaigns Management | |||
Leads management | |||
Business (Companies) management | |||
Contact management | |||
Inquiry management | |||
Quotation Management | |||
Products catalogue | |||
Services catalogue | |||
Price Lists | |||
Product configurations | |||
CPQ | |||
Inventory Management | |||
Orders Management | |||
Invoices | |||
Online store | |||
Unlimited products | |||
Price List Discount Offer your customers a fixed value, percentage, or shipping discount on products or collections. | |||
Point of sale (POS) A lightweight solution for casual selling at pop-ups and markets. | |||
Unlimited contacts Add unlimited contacts to your Abisol account. | |||
Transaction fees | |||
Selling units management for cash orders | |||
Purchase Orders | |||
Service Request management | |||
Records in List Views | |||
Analytical Board Views | |||
Custom branding | |||
Standard Reporting Dashboards | |||
Advanced Pipeline Management | |||
Lookup Filter | |||
Tasks & activities | |||
Multiple Kanban Board Views | |||
Real-time sync across all devices | |||
Mobile friendly app | |||
Status updates | |||
Swith between User Kanban Boards | |||
Business Card View | |||
Meeting scheduling | |||
Add Task, Add Meeting, Schedule Call, and Create Record | |||
Task Management, Activity Feed | |||
Orders reporting | |||
Invoice Share | |||
Commercial transaction confirmation and approval process | |||
Inventory Purchase Orders | |||
Abisol CRM Configuration | |||
Abisol CRM Configuration | Social channels configuration | Order type configuration for multiple channels | All configuration from Workload |
Agents configuration | Order tax rate configuration | All configuration from Marketing | |
Order tax display configuration | All configuration from Sales | ||
Products group configuration | All configuration from Ecommerce | ||
Product preference configuration | All configuration from Customer Service | ||
Store sales manager configuration | Orders commission packages configuration | ||
Webstore configuration | Ads duration & commission packages configuration | ||
Webstore business timing configuration | Resellers commission configuration | ||
Selling Units configuration for cash orders | Tenants configuration | ||
Inventory categories configuration | Business categories configuration | ||
Inventory units configuration | Business revenue plans configuration | ||
Configurable inventory units scheme | Loyalty points configuration | ||
Configurable Bill of Material (BOM) for products | Loyalty points to cash configuration | ||
Inventory locations Track inventory, fulfil orders, and sell products across multiple locations. |
|||
Inventory transfer | |||
Admin Tools for configuration management | |||
Orders lifecycle configuration | |||
Google printer configuration | |||
Cash & card payment collection configuration | |||
Price lists configuration | |||
3rd Party Integrations | |||
3rd Party Integrations | Web-to-Orders Capture | Web-to-Orders Capture | |
Social-to-Orders Capture | Social-to-Orders Capture | ||
Connect and list products Connect and list your Abisol CRM products on all supported marketplaces. | |||
Zapier Integration | |||
App Marketplace integrations | |||
Mobile optimization | |||
Stripe payment processing | |||
Facebook Messenger integration | |||
Instagram Integration | |||
Sales channels Promote and sell your products everywhere: on social media, in online marketplaces, through customer chat, and more. | |||
WhatsApp integration | |||
Twillio Integration | |||
Google printer Integration | |||
Google QR Code Integration | |||
Automation | |||
Automation | Unlimited automation options | ||
Integration with down stream and up stream ERP systems | |||
3rd party app integrations Manage your unique business with a vast selection of compatible apps. |
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Multi-select and bulk actions | |||
Selling units consumption for cash orders | |||
Chatbot support | |||
Live chat support | |||
Customization & New Modules | |||
Customization & New Modules | Abisol Certified App Partners Use apps that are hand-selected for their quality and ability to solve complex needs. | Reseller portal (Manage resellers for your business within the pre-built reseller portal. Share your knowledge base, educational videos, reseller specific tenants/client lists, Commercial transactions visibility for commission disbursement) |
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Templates and themes Easily create polished storefronts and customer messages with business-ready templates and themes. | Custom apps Build apps using Abisol CRM APIs. For added customization, get API access to the full stack of features available in Abisol CRM. |
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Custom Portals (Build custom web application/portals for your business specific needs) |
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Users Management | |||
User management | |||
Personal user settings | |||
User time zone settings | |||
Vendor user management | |||
Unlimited consumer accounts | |||
Administration | |||
User management | |||
Permission sets | |||
Assign to Record Owner | |||
Assign to Record Assignee | |||
Restricted Delete | |||
Email Integration (POP3/Gmail API) | |||
Personal Settings | |||
Company Logo and Theme | |||
Business flows configuration | |||
API access management | |||
Data Storage management | |||
Self-Service licences management | |||
Hosting and administration | |||
Free SSL certificate Get a free site security certificate to encrypt your online store's content and publish it securely. | |||
Unlimited web hosting Get fast load times and exceptional reliability for your store with unlimited bandwidth and storage. | |||
Abisol (Automated) Email Create emails from scratch or from templates, send campaigns, automate emails, and report on results. | |||
Email reply tracking | |||
Email Integration with Gmail | |||
Mass Email | |||
Custom Email Templates | |||
1-to-1 email | |||
Notification Emails | |||
Data Administration | |||
CSV Data export | |||
Data deletion | |||
World-class data storage | |||
File Storage (for Org.) | |||
Export Module Data | |||
Import marketplace orders Import unlimited orders from marketplaces to Abisol CRM | |||
Security Management | |||
256-bit encryption at rest and in transit | |||
Cross-regional data backups | |||
People and organization management | |||
Permission sets | |||
User access | |||
Multi Factor Authentication for Consumer Accounts | |||
International | |||
Operate in 100+ currencies/countries | |||
Sell in multiple currencies | |||
Selling units consumption configuration for multiple countries | |||
APIs Access | |||
Service accounts | |||
Web Services API | |||
API Access | |||
API rate limits apply | |||
Headless storefronts Build custom storefront as per your desired UI/UX. | |||
Single Tenant Apps | |||
Multi Tenant Apps | |||
Stand Alone Brand Apps (Incorporate multiple vendors, customers & logistic partners while maintaining central control) | |||
Exclusive API access and endpoints Build complex integrations with Abisol CRM APIs and get in touch for specific needs and explore exclusive offers. | |||
Developer Support | |||
Sandbox Environment | |||
Developer guide | |||
Collaborator accounts Give 3rd party designers, developers, and marketing experts limited access to your store. (Does not count toward staff account limits.) | |||
ABISOL CRM Support | |||
Email support | |||
Onboarding Support | |||
User Training | |||
App integration support | |||
Migration Services | |||
Theme development services | |||
Mobile App development services | |||
New module development services | |||
New portal development services | |||
Priority support services | |||
Dedicated account manager | |||
1:1 technical support |